1. Data protection at a glance

General information

The following guidelines serve to give a basic overview of what happens to your personal data when you visit our website.  Personal data is all data which can identify you as an individual. You can find more detailed information regarding data protection in the data protection policy below.

Data collection on our website

Who is responsible for the data collection on this website?

Any data from this website is processed by the website operator, whose contact details can be found on the IMPRESSUM legal notice page of this website.

– How do we collect your data?

We record your data primarily because you voluntarily give the information to us, for example through our contact form. Other data will be automatically recorded by our IT system when you visit our website, in particular technical data (i.e. internet browser, operating system or time of page visit). This type of data capture happens automatically whenever you visit our website.

– How do we use your data?

Part of your data is captured in order to ensure smooth, error-free website functionality. Other data may be used to analyse user behaviour.

– What are your rights in view of your personal data?

You have the right to obtain, free of charge, information regarding origin, recipient and purpose of collection of your stored personal data at any time. In addition, you have the right to demand correction, suspension or deletion of this data.
You can contact us with any questions regarding data protection at the address provided on the IMPRESSUM legal notice page. You also have the right to file a complaint with the relevant regulatory authority. In exceptional circumstances, you have the right to demand a restriction in the use of your personal data. You can find more details on this in the data protection policy under “right to restrict processing”.

Analytical tools and third-party tools

When you visit our website, your browsing behaviour may be statistically analysed. This is done via cookies and so-called analytical programmes. The analysis of your browsing behaviour is generally done on the basis of anonymity; your browsing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find more detailed information in the following data protection policy. This policy will inform you about your rights to appeal.

2. General and mandatory information

Data protection

The operators of this websites take the protection of your personal data very seriously. We treat your personal data confidentially and according to the statutory data protection regulations as well as this data protection policy.
Various personal data is collected whenever you use this website. Personal data is all data which can identify you as an individual. This data protection notice explains what data we collect and what we use it for. It also explains how and why we do this. Please note that data transmission over the internet (e.g. via email) may be subject to security vulnerabilities. Full data protection from third-party access is not possible.

Website operator

The party responsible for data processing on this website is:

Urban Health Concept
Telephone: +43 (0) 664 / 589 48 22
Email: office@urbanhealthconcept.com

The party responsible is the natural or legal person who decides, solely or jointly with others, on the purposes and means of processing any personal data (e.g. names, email addresses or similar).

Withdrawal of consent to the processing of your personal data

Many data processing mechanisms are only possible with your express consent. You may withdraw your consent at any time by sending us an informal notification via email. The data already processed at the point of consent withdrawal will be unaffected by it.

Right to file a complaint against the collection of your data in exceptional circumstances, and right to file a complaint against direct marketing (article 21 DSGVO)

If your data is processed according to article 6 (1) s. e or f GDPR, you have the right, at any point, to file a complaint against the processing of your personal data, if the reasons for said complaint arise from exceptional circumstances; this also applies to any profiling based on these provisions. You can find the relevant legal basis for our data processing mechanisms in this data protection policy. If you file a complaint, we will no longer collect and process your personal data, except where we can prove compelling reasons worthy of protection, which supersede your interests, rights and freedoms, or where the data processing serves the assertion, administration or defence of legal claims (legal objection according to article 21 (1) GDPR).

If your personal data is collected for direct marketing purposes, you have the right, at any point, to file a complaint against the processing of your personal data for said purpose; this also applies to profiling relating to direct marketing. Once you have filed a complaint, your personal data will no longer be used for direct marketing purposes (legal objection according to article 21 (2) GDPR).

Right to file a complaint with the relevant regulatory authority

If GDPR legislation has been violated, the affected party has the right to file a complaint with the relevant regulatory authority, in particular in the member state of your habitual residence, your place of work or the location of the alleged violation.  Your right to file a complaint remains irrespective of other judicial or administrative legal challenges. You can find a list of data protection officers and their respective contact details at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html (for Germany) and https://www.dsb.gv.at/kontakt (for Austria).

Right to data portability

You have the right to have data, which we have processed automatically on the basis of your consent or in the fulfilment of a contract, turned over to yourself or a third party in a standard, machine-readable format. Should you require the direct transfer of your data to another responsible party, this will only be effected where technically feasible.

Information, blocking, deletion and correction

In accordance with the relevant statutory regulations, you have the right, at any point and free of charge, to any information on your stored, personal data, its origin and recipients, the purposes of its processing and, where applicable, the right to correction, blocking or deletion of said data. You can contact us at any time with questions relating to personal data, using the address listed in the IMPRESSUM legal notice page.

Right to restrict processing

You have the right to limit the way we process your personal data. You can contact us at any time with questions relating to this, using the address listed in the IMPRESSUM legal notice page. The right to restrict processing applies in the following circumstances:

• You contest the accuracy of the personal data stored by us, in which case we will need time to verify this. For the duration of the verification process, you have the right to request we restrict the processing of your personal data.
• Your personal data has been or is unlawfully processed, in which case you have the right to request we restrict the processing of your personal data instead of deleting it.
• If we no longer need your personal data, but you need it to be stored in order to establish, exercise or defend a legal claim, you have the right to request we restrict the processing of your personal data instead of deleting it.
• Once you’ve filed an objection according to article 21 (1) GDPR, it must be considered whether our legitimate interests override yours. While this is being considered, you also have the right to request we restrict the processing of your personal data.

Once your personal data is restricted, it can still be stored but no longer be processed, except with your express consent or where the data processing serves the assertion, administration or defence of legal claims or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or one of the member states.

Right to object to promotional mails

We hereby object to the use of contact details published in accordance with legal notice requirements for purposes of transmitting unsolicited promotional, advertising and informational material. The website operator reserves the right to take legal action if any unsolicited advertising material, such as spam emails, is received.

3. Data collection on our website

Cookies

Websites partly utilise so-called cookies. Cookies do not harm your computer and do not contain viruses, but instead serve to make our site safer, more effective and more user-friendly. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”, which are automatically deleted once you close our page. Other cookies will be stored on your device until you delete them manually. These cookies allow us to recognise your browser upon your next visit to our website.

You can adjust your browser settings, so you are informed whenever cookies are used and have the opportunity to allow them on an individual basis, to reject them in certain cases or in general and/or to activate their automatic deletion upon closing your browser. Disabling cookies may limit this website’s functionality.

Cookies, which are necessary to perform electronic communication or to provide certain functions you may want to use (like the shopping basket), are stored based on article 6 (1) s. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the smooth, optimal running of its services. The storage of other cookies (e.g. cookies used to analyse your browsing behaviour), is addressed separately in this data protection policy.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. They are:

• Browser type and version
• Operating system used
• HTTP referrer
• Host name of accessing computer
• Time of server request
• IP address

This data is not combined with other data sources. The collection of this data is done according to article 6 (1) s. f GDPR. The website operator has a legitimate interest in the smooth and optimal running of their website. In order to facilitate this, server log files have to be collected and stored.

Contact form

When you send us an enquiry using our contact form, the information you’ve filled in including your given contact details will be stored by us in order to process your request and for the purposes of responding to any follow-up questions. We will not share this data with anyone unless you give us your express consent. The processing of personal data we derive from our contact form is done solely on the basis of your consent according to article 6 (1) s. a GDPR. You can revoke this consent at any time by sending us an informal email. The data already processed at the point of consent withdrawal will be unaffected by it.

The personal data entered by you into our contact form will remain with us until you either ask us to delete it, revoke consent to its storage or until the original purpose for our data storage is no longer relevant (e.g. after your request or enquiry has been closed).  Mandatory statutory regulations – in particular retention periods – remain unaffected.

Enquiries via email, telephone or fax

When you send us an enquiry via email, telephone or fax, said enquiry including the personal data you have volunteered (name, type of enquiry) will be stored by us in order to process your request. We will not share this data with anyone unless you give us your express consent.

We process this data on the basis of article 6 (1) s. b GDPR, provided your enquiry is related to the fulfilment of a contract or the execution of pre-contractual measures.
In all other cases, we process this data based on your consent according to article 6 (1) s. a GDPR and/or our legitimate interests according to article 6 (1) s. f GDPR, as it is in our legitimate interest to effectively respond to queries directed at us.

The personal data you volunteer in your query will remain with us until you either ask us to delete it, revoke consent to its storage or until the original purpose for our data storage is no longer relevant (e.g. after your request has been closed). Mandatory statutory regulations – in particular retention periods – remain unaffected.

4. Plug-ins und Tools

Google Maps

This page uses the Google Maps location service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the US and stored there. The provider of this site has no influence on this data transfer. We use Google Maps in the interest of an appealing presentation of our online offer and easy localisation of places indicated on our website. This constitutes a legitimate interest on our part according to article 6 (1) s. f GDPR.  You can find more information on the handling of user data in Google’s data protection policy at https://www.google.de/intl/de/policies/privacy/

YouTube with extended data protection

Our website uses YouTube plug-ins. That website is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. We use YouTube in an extended data protection mode. According to YouTube, this means that YouTube will not store any information about visitors to this website before they watch a video. However, the extended data protection mode does not necessarily prevent data sharing with YouTube partners. Regardless of whether you are watching a video, YouTube will establish a connection to the Google DoubleClick network. As soon as you start a YouTube video on our website, a connection to the YouTube server is established, during which the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to match your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. Furthermore, after you’ve started a video, YouTube may store various cookies on your device. Through these cookies, YouTube can garner information about the visitors to our website. This information is used to collect video statistics, improve user-friendliness and prevent fraud attempts, among other things. The cookies will remain on your device until you delete them. Occasionally, further data handling processes, over which we have no control, can be triggered after the start of a YouTube video. We utilise YouTube in the interest of an appealing presentation of our online offer.  This constitutes a legitimate interest on our part according to article 6 (1) s. f GDPR. You can find more information on YouTube’s data protection policy at https://www.youtube.com/t/privacy_at_youtube